Dispute centre · AI-arbitrated

Your dispute centre.

Both sides upload evidence. A vision model analyses photos and proposes a resolution. Human review only when the AI flags uncertainty. Target: 80% auto-resolved.

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How disputes are resolved

  1. 01
    48-hour evidence window

    Both sides upload photos / video. Auto-confirm clock pauses while open.

  2. 02
    Vision model analyses

    Does the photo match the described complaint? Common faults are tagged.

  3. 03
    LLM proposes a resolution

    With reasoning visible to both sides. You can accept or escalate.

  4. 04
    Human review only on conflicts

    If parties don’t agree, or AI confidence < 60%, a Recivo ombudsperson takes the case.